Front Office Administrator - Veterinary Clinic

Join Klinik My Cat Veterinary Service as a Front Office Administrator and play a pivotal role in ensuring smooth operations at our state-of-the-art veterinary clinic in Ungaran. This is a unique opportunity to combine your administrative expertise with a passion for animal care and customer service. As a Front Office Administrator, you will be the first point of contact for our clients, managing appointments, handling inquiries, and ensuring a welcoming environment for both our patients and their families.

At Klinik My Cat Veterinary Service, we pride ourselves on providing top-notch veterinary care in a compassionate and efficient manner. Our clinic is equipped with the latest technology, including electronic health records (EHR) systems like VetDesk and VetSoft, which you will use daily to manage patient information and streamline our operations. You will work closely with our team of veterinarians, nurses, and support staff to ensure that every aspect of our clinic runs seamlessly.

📋 Tanggung Jawab Pekerjaan

• Manage and schedule appointments using VetDesk and VetSoft to ensure efficient use of clinic resources.
• Handle client inquiries, provide information about our services, and address any concerns promptly and professionally.
• Process payments and maintain accurate financial records using QuickBooks or similar accounting software.
• Assist in the organization and maintenance of patient records, ensuring compliance with veterinary regulations.
• Coordinate with the veterinary team to ensure smooth operations and timely service delivery.
• Perform administrative tasks such as data entry, filing, and maintaining office supplies.
• Maintain a clean and organized front office area, ensuring a welcoming environment for clients and patients.
• Provide excellent customer service, fostering a positive relationship with clients and contributing to the overall reputation of the clinic.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front office or administrative role, preferably in a veterinary clinic or healthcare setting.
• Proficient in using VetDesk, VetSoft, and QuickBooks or similar software.
• Strong organizational and multitasking skills to manage multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills to interact with clients, staff, and veterinarians.
• Attention to detail and accuracy in managing patient records and financial transactions.
• Familiarity with veterinary regulations and practices is a plus.
• Ability to work well under pressure and in a fast-paced environment.
• High school diploma or equivalent. A degree in business administration, healthcare administration, or a related field is a plus.

🛠️ Keahlian

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