(Remote) Front Desk Receptionist

PT Sakti Galih · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 8.000.000 per month
PT Sakti Galih is seeking a professional Front Desk Receptionist to join our team. This is a remote position, allowing you to work from the comfort of your home while contributing to our company's success. The ideal candidate will be responsible for managing guest communications, handling administrative tasks, and ensuring a positive guest experience.

📋 Tanggung Jawab Pekerjaan

Answering and directing phone calls, emails, and in-person inquiries from guests and staff.,Checking guests in and out, and ensuring accurate record-keeping.,Assisting with reservations, cancellations, and changes to bookings.,Handling guest complaints and resolving issues promptly and professionally.,Maintaining a clean and organized front desk area.,Assisting with administrative tasks such as data entry, filing, and record-keeping.,Providing excellent customer service and ensuring a positive guest experience.,Working with other departments to coordinate guest needs and requests.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.,Minimum of 1-2 years of experience in a front desk or receptionist role.,Strong communication and interpersonal skills.,Excellent organizational and time-management skills.,Proficiency in English, both written and spoken.,Familiarity with hotel or hospitality software and systems.,Ability to work well under pressure and meet deadlines.,Flexibility to work remote hours and be available during business hours.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingTime managementMultitaskingAttention to detailTechnical proficiency
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